About ZEISS Group
ZEISS develops and distributes semiconductor manufacturing equipment, measuring technology, microscopes, medical technology, eyeglass lenses, camera and cine lenses, binoculars and planetarium technology. ZEISS is present in over 40 countries around the globe with more than 30 production sites, over 50 sales and service locations and about 25 research and development facilities. Founded in 1846 in Jena, the company now has its headquarters in Oberkochen in southwest Germany. Carl Zeiss AG is fully owned by the Carl Zeiss Foundation (Carl-Zeiss-Stiftung).

Medical Technology
With its products and solutions for ophthalmology, neurosurgery, ENT surgery, dentistry and oncology, ZEISS helps drive progress in medicine and assists doctors all over the world in enhancing their patient’s quality of life.
Medical Technology at Carl Zeiss AB is part of the Nordic ZEISS-organization, that in turn is part of the global ZEISS organization with about 25 000 employees.
ZEISS today is a leading company in many various disease areas. We deliver products and solutions for almost every medical specialist field to both the private- and public sector.

Our major business areas are ophthalmology and microsurgery. ZEISS offers among other operations microscopes and solutions for ear-, nose- and throat surgery as well as dental-, plastic- and neuro surgery.
Within ophthalmology ZEISS offers laser- and diagnostic equipment and intraocular lenses.

As an integrated valued complement to our high-quality products and solutions ZEISS offers a skilled service organization. We have our own service engineers that focuses on installations, maintenance, repairing and continuously upgrading our high-tech and innovative products.

ZEISS have 160 skilled employees in the Nordic with high competence and knowledge about ZEISS products and solutions. There are currently about 50 professionals working in the Medical technology division.
For more information about the ZEISS Medical Technology division ZEISS please visit https://http://www.zeiss.se/meditec/home.html


Application Specialist Microsurgery Nordic, Carl Zeiss
An opportunity to join a premium quality company
Application Specialist Microsurgery (MCS) Nordic

Position: Application Specialist Microsurgery (MCS) Nordic

Reports to: Director Nordics Sales MCS

Localization: Home office in the Nordic (preferable Stockholm, Helsinki, Oslo or Copenhagen) with access to the ZEISS offices in the Nordic

ZEISS Nordic Headquarters: Stockholm

The Application Specialist Nordics position
 
ZEISS has a strong position in the Microsurgery market offering high quality products and solutions to healthcare and dental care in both the private and public sector.

In Microsurgery, the company provides high quality visualization solutions (Microscopes) for minimally invasive surgical treatments.

ZEISS broad and high-quality Microsurgery portfolio offers Microscopes in the following therapeutic areas; Neurosurgery, Plastic- and Reconstructive surgery, Spine surgery, Ear-, Nose and Throat surgery and Dentistry.

ZEISS is currently recruiting an Application Specialist Microsurgery (MCS) Nordics. This is a new key position with focus on product demonstration, technical support, customer consultancy, customer training and customer service for the MCS products and services in the Nordics.

The Application Specialist MCS Nordics will become the ZEISS Nordic expert on the MCS product portfolio. The role will be responsible for product demonstration, technical support, customer consultancy, customer training and customer service in the Nordics for the key customers in defined healthcare areas of surgery.

The Application Specialist MCS Nordics reports to the Director Nordics, Sales Microsurgery (MCS). The role has a close relationship and collaboration with different colleagues and functions within ZEISS Nordic. Important internal ZEISS partners are among others, Regional Sales Managers, Field Service Engineers and Customer service.

The Application Specialist MCS Nordics will have a continuous contact with other relevant stakeholders (Product Managers and Application Managers) at ZEISS Germany (Oberkochen).

With the role follows a solid introduction program and a valid product education.

Main purpose of the job and key objectives
· Position ZEISS as a perceived premium brand and leader within MCS
· Increase customer satisfaction and customer loyalty
· Develop the customer product knowledge and optimize product usage (technical functions and clinical usability)
· Improve long-term sales performance for MCS Nordic
· Become a valued internal collaboration partner for primarily Regional Sales Managers and Field Service Engineers at ZEISS Nordic.

Qualifications, experience and competency profile
We are looking for an Application Specialist MCS Nordics with the ability to deliver high class clinical expertise, clinical- & technical support, product trainings, customer support, customer relations and customer service leading to an improved customer satisfaction and customer loyalty within Microsurgery.

The position is field based with home office and access to the ZEISS Nordic offices. The role requires extensive travelling the the Nordics as well as fluent Scandinavian (Swedish, Danish, Norwegian) and English. Competency in Finnish is an advantage.

Experience, skills and competencies

· Solid experience from clinical surgery or other relevant clinical nursing background
· Experience from a similar role, for instance as Application specialist, Product specialist or Technical specialist is an advantage
· Excellent customer facing, relation building and interpersonal skills
· High customer service orientation – available, fast, high quality and customized customer service
· Superior product knowledge, technology insight and expertise
· Ability to work effectively independently and as part of a team
· High energy and positive mindset
· High ability in organizing the working environment and oneself
· Strong ability to educate, present and communicate with customers
· Readiness to travel on a frequent basis within Nordic countries.

Education and knowledge
University degree in Nursing or other adequate experience
Fluent spoken/written Scandinavian and English (Finnish is an advantage)
PC Literate/MS Office (Word, Excel, PowerPoint)
Drivers license
CRM-system

Role opportunities
· ZEISS is a renowned German company with a strong brand and a long successful history and high-quality products
· ZEISS is a world leader within Microsurgery with a strong reputation and high-quality products and solutions
· The Application Specialist MCS Nordic will be a key player for the future business development
· Be part of an attractive company culture and a collaborative team with high competency and knowledge within Microsurgery.

Contact

For inquires and more information about the Application Specialist MCS Nordics position, please contact Marta Frick orMagnus Klingberg, Recruitment Consultants at PeakSearch.
Apply for the position at http://www.peaksearch.se
  

Contact information:
Marta Frick , +46 70 386 89 69, marta.frick@peaksearch.se

Magnus Klingberg: +46 70 678 09 92 magnus.klingberg@peaksearch.se