The Berner Group
Berner Ltd. is a well-known Finnish group that was founded in 1883 by Norwegian Sören Berner. The company focuses on marketing, manufacturing, and importing high-quality goods. The growth of the business is based on long-term partnerships, own product development and acquisitions. The Berner family is an active and responsible owner.

The group operation is divided into business units for Consumer Goods, Gullviks/Farmer’s Berner, Agency, Berner Pro and Medical and Machines.

Key data: Turnover 316,5 Meuro, staff employed in the group amounts to some +500 people, the equity ratio 74,5%, return on invested capital 12,9% and the operating profit amounts to 15,8 Meuro.

The core values of the group “work, integrity and humanity” are presented as below:

Work
The company’s foundation is its employee’s contribution to the company. All work at Berner is valuable, meaningful and productive. Our operations are founded on a spirit of entrepreneurship, with each person having influence and control over their work.

Integrity
All operations are based on honesty towards our customers, other partners and personnel. At Berner, integrity means acting in a dependable, fair, equitable, predictable and open manner.

Humanity
Berner succeeds when its employees succeed. Everyone is equal, regardless of their status. Berner cares for its employees and believes in their potential and capacity to develop.

Please familiarize yourself further with the company by visiting the website below.
https://http://www.berner.fi/en/home/

Berner is operating in the Swedish market under the legal name Bröderna Berner AB. The office is located in Malmö. The company is focusing on three areas in the Swedish market. These are Gullviks, Medical and Agency.
https://http://www.berner.fi/en/company/subsidiaries/

Business areas
We produce and import versatile products for well-being. Our business units provide services to consumers, businesses, the public sector and industry.
Berner’s business units are: Consumer Goods, Agency, Pro, Farmer’s Berner and Machines. These business units are supported by common Administrative Services, Purchasing, Logistics and Product Development.
Our head office, product development and production facilities are located in Finland. In Sweden and the Baltic countries, our customers are served by our subsidiaries Bröderna Berner AB, Berner Eesti Oü, Berner Latvia SIA and UAB Berner Lietuva.

 

Logistics and Customer service coordinator Scandinavia


Berner is looking for a Logistics and Customer service coordinator. The position holder is a logistics and customers service coordinator for Berner Groups Agency and Consumer goods business units.

This is a unique opportunity to work in an international environment with a lot of responsibility and collaboration with other colleagues in Sweden and Finland. Because this is a new position there is a chance to develop the role together with the team.

The Logistics and Customer service coordinator Scandinavia’s key accountability is coordinating logistics and customer service in Scandinavia and at times support for Finland. The role will be reporting to Regional Manager Scandinavia and work in a close partnership with Berner supply chain team, head of supply chain and with a Finnish colleague in a similar position. The role is based in Berner Group’s Malmö office.

Agency Business Unit and Consumer Goods are growing businesses and this position will be a great opportunity to be part of the journey to further develop the business areas.
When starting this position, you will have an introductory program led by your Finnish and Swedish colleagues.

Main purpose of the job
• Ensure excellent customer service towards Berners Scandinavian customers
• Maintaining cost efficient and high-quality logistics operations for Berners Scandinavian business
Operational tasks throughout the entire supply chain accordingly

Sourcing (Inbound):
• Order processing
• Follow-up of order confirmations
• Transport arrangements / ordering
• Monitoring in-transit traffic
• Goods receiving process / arrival control management
• Documentation management (customs, intrastat, etc)
• Checking of purchase- and logistics invoices
• Annual Environmental (packaging material) reporting [ftiab.se]

Sales (Outbound):
• Act as a first point of customer service contact for Berner
• Customer order processing
• Order confirmation sending (where needed)
• Picking / Transportation / distribution management
• Invoicing

Additionally:
• Act as a backup to Berner Medical customer service coordinator
• Warehouse balance reporting towards own factory
• Creating sales forecast together with KAM/export managers
• Maintain contact network with key internal and external stakeholders (customers, warehouse(s), factories, transportation companies, suppliers)
• Claim process
• Tendering and negotiation of import/export transportation
• Active participating in business development tasks, when needed
• Ensuring transparent and seamless communication and contribute to good and constructive team spirit.

Role opportunities
• Working in an independent position with a lot of responsibility.
• Good atmosphere and low employee turnover
• Dynamic environment, opportunities to take own initiatives.
• Being a key player and contribute to the further development of Berner’ business in Scandinavia.
• A very good and solid organization with good benefits.
• Be part of an exciting journey to grow the business in Sweden with great opportunities for personal and career development.
• Lots of support and resources in the company.
• Work in a close cross-functional collaboration with a professional team with a solid team spirit working on a common objective.
• Family owned Finnish company, all the decisions are made close to you. This mean short decision lines and a unique opportunity to influence.
• There is a continuous development of the company.

Required experience, skills and profile
Work Experience
• 2-3 years minimum practical experience in Logistics or Customer service.
• Experience from:
- Container shipping
- Forwarding
- Customs in the Nordics
- Invoicing
- Sending orders, order confirmation

Education qualifications
Education:
Diploma in logistics, economy or management, or other relevant faculty (BSc)
Languages
Swedish, English, written and spoken
IT/Systems
• Experienced user of MS Office
• Good IT skills

Competencies and skills
• Good communicator and cooperative
• Good at establishing relations with customers and colleagues
• Focuses on customer needs and satisfaction
• Negotiation skills
• Problem solving skills
• Reliable and high integrity
• Well organized with an ability to prioritize
• Flexible and dynamic
• Analytical
• Stress tolerance

Location
• Malmö

Contact
For further information about the Logistics and customer service coordinator Scandinavia position please contact Helena Funseth or Jenny Ringh, Recruitment consultants at PeakSearch. Apply for the position at http://www.peaksearch.se.

Helena Funseth, Recruitment Consultant, +46-70-2356796, +46-8-54500100
Helena.funseth@peaksearch.se
Jenny Ringh, Recruitment Consultant, +46-70-2358199, +46-8-54500100
jenny@peaksearch.se